Namrata Mehta in her talk at From Business to Buttons 2018. Take some time and get another perspective!
Namrata Mehta is a design researcher and innovation consultant, focused on bringing user-centered approaches to public service delivery in emerging markets. In her talk Namrata brings a global perspective to the field of service design, talking through examples from her work with the Government of Haryana, India. She is focusing on the strengths and limits of user experience in public service delivery and global product development.
She has consulted on a wide range of subjects with clients in the private, public and social sector. When she isn’t bringing local insights to global product development, Namrata is away photographing abandoned bathtubs in Indian cities.