How do you create a great experience across every touchpoint, both online and offline, even when you don't control all of them? We're proud to present speaker number seven, Airbnb's very own, Katie Dill!
As the Director of Experience Design, Katie leads the designers defining Airbnb’s digital products and services. She is responsible for the people, processes and structure to help the team craft high-quality experiences in the online and offline worlds. Katie has led the growing team through a global rebranding as well as the launch of new platforms and products.
In her talk, When UX Goes Offline, Katie Dill will tell us how great experiences are coherent across every touchpoint – online and offline. We will have the chance to learn how the Airbnb Experience Design team leverages pixels to create a better offline experience at all stages of the user's journey. Through its app and website Airbnb helps build a trusting relationship between strangers, helps travelers find the right travel destination, and helps hosts be even better hosts.
Sounds interesting? Get your tickets now!