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Via Nitas senaste nyhetsbrev hittade jag I'm an Idiot, en underhållande artikel som bland annat beskriver det alltför vanliga nedlåtande språk som används om användare.

"I’m stupid, clueless, dumb – hell, I’m a complete moron. I’m so inept, in fact, that a new word has been created to capture my incompetence: “luser.” I feel terrible about it, I really do; it was never my intention to upset my IT department – heck, the whole IT industry – by not being bright enough to use the wonderful tools they give me. But I just can’t seem to get it right."

/Johan Berndtsson